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Bosch Repair Service

If your Bosch appliance needs a repair, we are here to help. Our team of locally based engineers are employed and trained by Bosch, which gives them unrivalled knowledge and expertise to repair our appliances.

To start your repair booking, we firstly need to know what type of Bosch appliance you have. Select from one of the following options below to get started.

Essential appliance repairs

In accordance with the latest government guidelines, we are prioritising our efforts to repair the most essential appliances at this time, specifically washing machines, refrigeration and cooking appliances. We are not able to offer repairs on coffee machines, cooker hoods and vacuum cleaners at this time. In all circumstances, we would encourage you to view our troubleshooting pages to see if your appliance fault can be fixed without the need for an engineer visit.

Get support

Large Bosch Appliance Repairs Small Bosch Appliance Repairs
If you need a repair on a Bosch washing machine, tumble dryer, washer dryer, dishwasher, fridge, freezer, wine cooler, oven, hob, cooker hood, warming drawer, or an integrated coffee machine, please click the link below to book a repair online, or call our contact centre on 0344 892 0063. If you need a repair on a Bosch kettle, toaster, TASSIMO coffee machine, kitchen machine, food processor, blender, mixer, iron, vacuum cleaner, or a MultiCooker, please call our contact centre on the number below. Our advisors can also provide further information on small appliance repairs and answer any questions you have.
Book a repair online 0344 892 8979
Our advisors are available Monday to Friday 08:00 to 18:00, Saturday 09:00 to 17:00 and Sunday 09:00 to 16:00. Calls are charged at the basic rate, please check with your telephone service provider for exact charges.

Thank you for your patience

We are currently experiencing a very high volume of calls. Our call centre advisors are working hard to return all phone calls and emails as quickly as possible. We thank you for your patience and understanding at this time.

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Frequently Asked Questions

How much will my repair cost?

If your Bosch appliance has a manufacturing or material fault and it is under the two year manufacturer's warranty or the Bosch Extended Warraty, your repair will be free of charge subject to our warranty terms and conditions.

If your Bosch appliance is not under the two year manufacturer's warranty or the Bosch Extended Warranty, an engineer visit is chargeable at a flat fee of £99 (or £109 within the M25) plus the cost of any replacement spare parts required to repair the appliance. This fee is inclusive of call out and labour. The same call out and labour fee applies no matter how long the repair takes. A one year warranty will be applied to the engineer's labour and any parts that are fitted. If no fault is found, the parts are not available, or the appliance is not repairable, the repair will still be chargeable. Please read our repair terms and conditions for more information.

In some areas of the UK we have approved service partners who carry out repairs on our behalf. For these repairs you are entering into a contract directly with the service partner and other pricing structures and charges may apply. Your service partner will be able to advise you on their own prices.

Who will be repairing my appliance?

Repairs are carried out by our own locally based engineers around the country who are employed and trained by Bosch, which gives them unrivalled knowledge and expertise with our appliances. In some areas of the UK we have approved service partners who carry out repairs on our behalf.

What appliances do you repair?

Our engineers can repair large Bosch home appliances such as washing machines, tumble dryers, washer dryers, dishwashers, fridges, freezers, wine coolers, ovens, hobs, cooker hoods, warming drawers and integrated coffee machines.

Small Bosch home appliance, such as kettles, toasters, TASSIMO coffee machines, kitchen machines, food processors, blenders, mixers, irons, vacuum cleaners and MultiCookers, are repaired in our workshop. If you need a repair on a small home appliance, please call our contact centre on 0344 892 0063, or click the link below to learn more about small appliance repairs.

How can I pay for my repair?

Repair payments are made to the engineer on the day of your repair by card or cheque. We never take payment from private individuals before a repair visit.

When do you do repairs?

Our engineers can repair your Bosch appliance on weekdays, but some weekend appointments are available.

Do you use original spare parts?

Our engineers will only replace any faulty parts with original replacements parts from our German warehouse, and we store parts for up to ten years after producing an appliance.

Where can I view your terms and conditions?

Below you can find links to our warranty terms and conditions for repairs inside of the two year manufacturer's warranty, and our repair terms and conditions for repairs outside of the two year manufacturer's warranty. If you have a Bosch Extended Warranty, please click on the final link.

Are there any opportunities for experienced and trainee engineers at Bosch?

Yes. Bosch has some exciting opportunities for both experienced white goods engineers and engineers with transferable electro-mechanical skills to join our growing field service team across the United Kingdom. Please click the link below to learn more.

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Our advisors are available:

Monday to Friday: 08:00 - 18:00

Saturday: 09:00 - 17:00

Sunday: 09:00 - 16:00

Appliance Assistant

Online help, support and advice for many common problems and questions can be found within our appliance assistant.

Instruction Manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Spare Parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.